Operational Emergency Management

Course Details

A multi-agency course supporting the JESIP Joint Doctrine

Designed as a multi-agency course supporting JESIP Joint Doctrine, this course will develop operational managers’ understanding of integrated emergency working and provide personal toolkits for improving organisational resilience and crisis management. Operational managers will gain an enhanced appreciation of current thinking, be able to implement best practice and identify key challenges in the joined-up delivery of services. As well as meeting most of the relevant national occupational standards relating to civil contingencies, the course also covers all JESIP learning outcomes.   

Who should attend?

Operational Emergency Management course is an entry level course for those persons who are new to ‘hands on’ emergency management. The course programme will introduce practitioners who are new to the operational emergency management role (either full-time or portfolio role) to examine these principles and apply them in group exercises and table top scenarios.

Class size: up to 16 delegates


To equip operational emergency managers with the personal skills, knowledge and tools to perform this role on behalf of their organisations and to influence the development of integrated emergency management systems & processes. 


By the end of the event you will be able to:

  • Identify barriers and enablers to collaborative working as an operational emergency manager

  • Describe the main elements of current UK integrated emergency management (IEM) and their relevance to the operational manager’s role.

  • Apply JESIP joint doctrine principles and methodology when managing an incident.

  • Identify the requirement for justifiable and defensible decision making when managing an emergency scenario and the importance of decision logging.

  • Understand the role of social media in emergency management

  • Apply learning in a table top exercise

Teaching and Learning Methods

Bringing this training to you:

We believe this training course works best when delivered at your location, on a date and at a time to suit you. This enriches the learning and makes it more directly applicable to your organisation's needs and the particular challenges you face. Therefore, it is only available for delivery as a bespoke package. It will be affordable and good value, so please contact us for more information.