Price from


per person

exc. VAT

course length

2 Days

09:00 - 17:00 (GMT)



Fully Booked

If fully booked - call us on 01347 821406

Course Information


The stakes are high in a strategic co-ordinating role, it’s imperative to have the knowledge and experience needed to excel. This is the course for you if you want to keep your skills sharp. 

Our expert Associates will help you develop the tools you need to succeed, boosting your understanding and confidence on what groups do, how they function and most importantly what ‘good’ looks like. 

The course looks at resolving difficulties, dealing with crisis effectively and awareness of upcoming challenges. It will also look at being fully prepared to deal with any crisis ahead.  

Alongside discussing and reflecting on the strategic business of multi-agency crisis management, we will help you experiment with learning, delving into in-depth analysis of case studies and exercises.

Depending on availability, this course will either be delivered using our Connected Learning Suite (CLS) or Microsoft Teams.

Who is This Course For?

The course is primarily designed for those working in organisations, such as Officers of any agency who are liable to represent their agency at a Strategic Co-ordinating Group. 

Delegates should have, or be aspiring to have, a role at the local strategic level of emergency management. The challenges presented on the course will appeal to strategic thinkers, even if they have relatively little experience of civil protection. 

National Occupational Standards for Civil Contingencies

Fully Correlates: AA1, AA2, AA3, AG1

Contribute Towards: AG4

Aim & Objectives


To prepare delegates for integrated emergency management activity at the local strategic level.


By the end of the course, you will be able to:

  • Interpret the UK’s Civil Protection environment for strategic decision makers.
  • Analyse the functions of local strategic level operations according to the UK Concept of Operations.
  • Examine the human aspects of emergencies and challenges of working with communities.
  • Identify methods of staying effective during periods of increased pressure and uncertainty.
  • Apply strategic decision making during an exercise.

Benefits for Delegates

  • You will develop the professional skills and core competencies to respond to and recover from incidents and crisis

  • Expand your knowledge and understanding of what is required to guide your organisation through the response to and recovery from incidents and crisis

  • By understanding the difference between (or differing needs of) incidents and crisis management you will be an effective and confident Practitioner

Benefits for Organisations

  • Develop a team that has the capability to respond to and recover from incidents and crisis

  • Develop your staff to effectively manage incidents and crisis, boosting the overall confidence of the team and standing of the company

  • Preparing your team for the challenges of crisis and emergency management so that you are effective, dynamic and ready for the future

Select Your Course Type

Residential From £835

Face to Face Delivery

  • The Hawkhills

  • 2 Days

  • From £835 exc. VAT

  • 4+ participants

Bespoke Enquire for price

Training on this topic, designed and developed to meet your specific needs

  • Venue of your choice

  • Negotiable

  • Enquire for price

  • Max 200 delegates



Response & Recovery Management

Response & Recovery Management

Response & Recovery Management