Price from


per person

exc. VAT

course length

Half Day

09:30 - 12:30



Fully Booked

If fully booked - call us on 01347 821406

Course Information


New to crisis management and needing a toolkit to help you prepare to manage incidents?  Want to understand how UK Joint Doctrine can give you and your organisation a framework to keep on the right track when responding to a crisis?  

From severe weather incidents, to cyber-attacks and the COVID-19 pandemic, the active use of the Joint Doctrine can ensure you make justifiable and robust decisions in the face of uncertainty. The Incident Managers toolkit will use case studies, an exercise and of course participant and facilitator experience to bring the doctrine to life; leaving you with an understanding of crisis decision-making models and other tools that can help you and your team respond to a diverse range of incidents and disruptions.

Recommended pre-reading:  Before attending this session, we recommend that you read four short blogs which can be found on the Insight pages of EPC’s website.

Depending on availability, this course will either be delivered using our Connected Learning Suite (CLS) or Microsoft Teams.

Who is This Course For?

This course is aimed at staff and volunteers who are new to civil protection and resilience and who are taking on a role which might see them responding to an incident, emergency or other disruption.

Aim & Objectives


To provide participants with a practical understanding of UK Joint Doctrine by bringing the application of its key tools to life for incident response practitioners who want to build their knowledge.


By the end of the event you will be able to:

  • Recognise where Joint Doctrine sits within UK crisis management and expectations of responder organisations.
  • Understand the key principles of joint working.
  • Apply the Joint Decision Model in the workplace.
  • Contribute to the work of a multi-agency Strategic, Tactical or Recovery Co-ordinating Group.

Benefits for Delegates

On successful completion of the course, you will have an understanding of the main tools used across the UK’s resilience community when faced with the need to manage a major incident. 

Benefits for Organisations

On return to the workplace, successful delegates will have a good grounding in how to apply UK Joint Doctrine during incident response.  Blending this knowledge with an understanding of your organisation’s specific procedures, means successful delegates will be able to take their place as a new member of your incident management team.

Select Your Course Type

Only Available Online From £150 per person

  • Online

  • Half Day

  • From £150 per person exc. VAT

  • Up to 60 Participants

Bespoke Enquire for price

Training on this topic, designed and developed to meet your specific needs

  • Venue of your choice

  • Negotiable

  • Enquire for price

  • Max 200 delegates

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Complete the form below for more information on our training courses at the Hawkhills. We will contact you as soon as possible.