Rest Centre Management

Emergencies can strike without warning. During this time, the need to provide shelter and information to those who have been caught up in a major incident is paramount. As many emergency responders will have experienced, the provision of a rest centre for displaced communities requires careful planning and consideration to ensure the safety and wellbeing of all evacuees. Set within the wider context of the UK’s latest guidance on Emergency Assistance Centres, this one-day rest centre management course is a must for any responder who is involved in the set up and operation of facilities to support the displaced community during an emergency.


To provide delegates with the key information required to develop a Critical Incident Management Team, able to then set up and manage a standard rest centre for a period of 24 hours.


By the end of this event you will be able to:

  1. Explain the purpose and layout of a standard rest centre
  2. Outline the roles and responsibilities of key stakeholders involved in rest centre set up and operation
  3. Review (client’s) rest centre invocation procedures
  4. List the contents of a rest centre box and resources required for 0-24 hours’ worth of rest centre operation
  5. Explain key rest centre documentation, its purpose and likely organisational lead (Basic Needs Assessments, registration documentation, safety and welfare information, wrist bands etc.)
  6. Rest centre management scenarios to identify solutions to potential challenges which may be faced
  7. Discuss the development of a Critical Incident Support Team, identifying the skills set requirement and essential background checks

Teaching and Learning Methods

Who should attend?

Those organisations with a responsibility to commission, set up and / or manage rest centre facilities for the purpose of emergency response.

Ref No. Start Date / Time End Date / Time Venue Cost (Ex VAT) Availability
2017/18/PB1 02/05/2017 09:00 02/05/2017 17:00 The Hawkhills £440.00 5 Book Online

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